Shipping Policy

📦 Shipping Policy

We believe in transparency and keeping our customers informed every step of the way. Below you’ll find all the essential details about our shipping process for both physical and digital products.

📬 Shipping Costs & Delivery Times

UK Shipping

• Flat rate: £2.99

• Delivery time: 2–4 working days

• Dispatched within 2 business days

• Shipped via Royal Mail (unless otherwise specified)

• Tracking provided when available

International Shipping

• Flat rate: £15.00

• Delivery time: 7–15 working days (may vary depending on destination)

• Dispatched within 2 business days

• Shipped via Royal Mail International / local postal service

• Tracking provided when available

🚚 Shipping & Returns

• Items are carefully packaged and shipped from the UK.

• If your item does not arrive within the expected delivery time, please contact us—we're happy to help resolve any issues.

• If the item is not as described, we will refund the original shipping cost.

• For returns, customers are responsible for return shipping costs, unless the item is faulty or not as described.

💻 Digital Products

• All digital products are delivered via email download link immediately after purchase or within 24 hours if manually processed.

• Please ensure your email address is correct at checkout.

• Download links can usually be accessed and traced through your confirmation email.

• If you experience any issues with your digital download or if the product isn’t as expected, please contact us and we’ll work with you to resolve the issue.

We aim to provide a smooth and reliable shopping experience. Open and honest communication is important to us, so if you ever have any questions about your order, feel free to get in touch.

Thank you for supporting our business!

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